What is FX Renew?
FX Renew provides Forex and stock trading signals, and trading education.
Who will provide the financial services to me?
Licensee: ACN 168 652 542 Pty Ltd T/A FX Renew
ACN 168 652 542 Pty Ltd, Australian Financial Services Licence Number: 455388.
ABN: 50 168 652 542
Place of Business and contact details:
Level 14, 309 Kent Street
Sydney, NSW 2000
Phone: +02 9994 8989
What kind of financial services are you authorised to provide and to what kind of products do those services relate?
FX Renew who is licensed by the Australian Securities and Investments Commission (ASIC) to carry on a financial services business to:
Provide general financial product advice to retail and wholesale clients for the following classes of financial products:
FX Renew does not offer any service for you to buy or sell the investments we may recommend. Though we do suggest suitable providers, you should make the decision based on your own needs.
Will you provide me with advice suitable for my objectives, financial situation or needs?
No. We provide general advice only, not personal advice, and have no knowledge of your personal situation. The advice on the FX Renew websites, in our emails, and in any seminar or webinar, has been prepared without taking into account your objectives, financial situation or needs. You should, before acting on our recommendations, consider their appropriateness to your situation. We recommend you contact a financial adviser or stockbroker who is licensed to provide you with personal financial advice before acting on any of our recommendations and information.
We may also occasionally provide analysis which incorporates the impact of tax. However we do not provide tax advice and recommend you seek advice from a professional tax adviser.
Past performance is not indicative of future results.
Trading Forex or stocks carries a high level of risk, and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to trade any such leveraged products you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with trading on margin, and seek advice from an independent financial advisor if you have any doubts.
How do you get paid?
FX Renew is a subscription-based services. A subscription fee is payable when you subscribe to our services and depends on the length of time you subscribe for and the range of services you select.
We offer monthly payment options for our subscription. Under our monthly payment options, your credit card will be debited with a monthly payment until you cancel.
The current range of subscription fees is available on our website or by contacting us. Please note that subscription fees may change from time to time depending on promotional offers.
We may also conduct seminars or sell other products, such as special reports, from time to time. Seminar and product prices will be available on our websites or by calling us.
We may also receive fees from affiliates whose products we promote.
How do you manage potential conflicts of interest?
FX Renew , and its related bodies corporate, do not have any relationships or associations with any other financial product providers that influence, or could reasonably be expected to influence, us in the provision of financial services that we are licensed to provide.
We do not undertake commissioned research. All our research is undertaken on an objective basis.
What should I know about the risks of the financial advice you provide?
There are risks with all investments and their prices may fall as well as rise. There is also a chance that you could lose your entire investment.
Investments such as stocks and Forex are by their nature more volatile and higher risk than many other types of investments. It is the nature of investing that not all recommendations will be successful.
As indicated earlier, we provide general advice only. We do not provide personal advice. We recommend you consult a financial adviser or stockbroker who is licensed to provide you with personal advice to help you determine your risk profile, objectives and needs.
FX Renew will not be responsible for any losses incurred on investments made by readers and clients as a result of any information contained on our websites.
Do you have professional indemnity insurance?
Yes. FX Renew has professional indemnity insurance arrangements in place, in compliance with our obligations under s.912B of the Corporations Act 2001.
What information do you maintain in my file?
We keep your name and address details in our databases for the purpose of providing the services you request. We may also keep your telephone and email details if you provide them to us. We may also keep a record of any correspondence between you and us, including but not limited to, emails, telephone conversations and letters. At any time, you may change or remove your details by contacting us.
We may from time to time inform you of special offers or new products, or ask your opinion of our services, but you may opt out of receiving any of these offers by contacting us. We will not share your personal information with any third party without your express permission. FX Renew respects your privacy and abides by the Privacy Act.
How do I make a complaint?
We try to adhere to the highest standards of conduct at all times. Nevertheless, we understand there may be times when you would like to make a complaint about our services. Our dispute resolution process is as follows:
- Contact us and tell us about your complaint. We will try to resolve it fairly and quickly.
- If your complaint is not resolved satisfactorily, please write to the founder of FX Renew with your complaint using the contact details in this FSG.
- The Australian Securities and Investments Commission (ASIC) also has an information line which you can use to make a complaint or obtain information about your rights. The telephone number is 1300 300 630.